About Us

Pinnacle was founded in 1998 with a simple idea: give players fair, transparent odds, high limits, and a streamlined online experience. From those early days working to serve serious bettors, the brand expanded into a full-service casino that balances clarity and excitement. Our goal has always been to offer a place where players can focus on the games, not confusing rules or hidden restrictions.

What Drives Us — Mission, Values, and Fair Play

Our mission is to deliver honest, responsible, and enjoyable gaming. That means competitive odds, transparent bonus terms, and customer-first support. We put fairness and player protection at the center of every decision, and we champion responsible play, balance, and clear communication so you can enjoy games with confidence.

A Wide Game Library Backed by Top Providers

Pinnacle offers a varied selection of real-money games — from online slots and progressive jackpots to table games and live dealer options. We work with reputable software partners to make sure every spin, hand, and round meets high standards. Providers powering our catalog include Play’n GO, Pragmatic Play, Relax Gaming, Evoplay, Hacksaw Gaming, Wazdan, Booming Games, and many more, bringing together modern hits and trusted classics.

Secure Payments, Multiple Currencies, Fast Access

We support a broad range of payment methods to make deposits and withdrawals straightforward, including Visa, MasterCard, Neteller, Skrill, Bitcoin (BTC), Tether (USDT), Litecoin (LTC), Trustly, Interac, AstroPay Card, and several region-specific options. Players can transact in USD, EUR, GBP, CAD, BRL, NZD, and COP. Behind those options are industry-standard protections and secure payment partners to keep your money moving safely.

Promotions and How They Work — Clear Terms, No Surprises

Pinnacle’s promotions focus on value and transparent terms. Current promotions include offers like “20 Free Spins on Book of Dead” (requires a $20 deposit with a 35x wagering requirement on winnings) and a “$25 Casino Chip” (up to $25, 40x playthrough; typically available after a $50 deposit and qualifying bets). Many ongoing campaigns — such as Drops & Wins, Treasure Island Madness, and OnlyPlay promotions — require a minimum deposit of $15 to participate and run automatically when you play eligible games. We use a non-sticky bonus model, and deposit funds are used first; bonus funds become subject to their stated rollover requirements if they are activated.

Safety, Licensing, and Player Protection

We take security seriously. Pinnacle operates under regulated licenses and uses industry-standard encryption and verification to protect player accounts and transactions. Withdrawals are processed according to verification checks and payment-method limits, and we publish clear policies so you know what to expect. You can also reach our support team via live chat, our FAQ hub, or by email at customerservice@pinnacle.com.

Responsible Gaming — Tools and Support

We provide practical tools to help you stay in control: deposit limits, session time reminders, time-outs, and self-exclusion options. We also offer guidance and links to local and international support organizations for anyone who needs help managing play. If you ever want to change your limits or talk to support about safer play, our team is ready to assist.

Meet the People Who Power Pinnacle

Behind the platform is a team of gaming veterans, security experts, customer-support professionals, and product curators who care about quality and fairness. Our game curators select titles that balance entertainment and value, our security team protects accounts and payments, and our support staff help keep play smooth and transparent. We’re proud of the experience we’ve built and the people who make it possible.

Recognized for What Matters — Trust and Transparency

Pinnacle is known in the industry for competitive odds, high betting limits, and a transparent approach to promotions and payouts. Rather than splashy gimmicks, our reputation is built on consistency, fair terms, and a player-focused platform that rewards steady participation.

Join the Community — Play Confidently

Ready to explore the games? Check out our full Pinnacle review for a deeper look at slots, table games, and promotions. Sign up, make a secure deposit, and try our curated selection of titles with the assurance that fairness, security, and responsible play come first. If you have questions, our FAQ, live chat, and customerservice@pinnacle.com are here to help. Welcome to a fairer way to play.